Daphne Bien-Aime’s path into print wasn’t planned — it started with a receptionist job at a printing company after college. But curiosity quickly turned that entry-level role into a long-term career. In this episode of Her Imprint, Daphne shares how she grew from answering phones to becoming Director of Compliance and Operations at Duggal Visual Solutions, a PRINTING United Alliance member and one of the industry’s most innovative visual production companies.

Daphne discusses the power of mentorship, learning through collaboration, and navigating leadership as a woman of color in a traditionally male-dominated industry. She also explores how print continues to evolve through fabrication, materials innovation, and experiential environments that bring brands to life. Her advice is simple but powerful: stay curious, keep learning, and don’t be afraid to step into spaces where you don’t yet see yourself represented.

00:00 – Introduction to Daphne Bien-Aime
01:00 – Inside Duggal Visual Solutions
02:00 – Discovering Duggal and Joining the Company
04:00 – Growing From Coordinator to Operations Leadership
06:00 – Mentorship and Knowledge Transfer
08:00 – Stepping Into Executive Leadership
10:30 – Representation and Diversity in Print
13:30 – Building Strong Teams Through Collaboration
16:00 – Navigating Bias and Finding Your Voice
20:00 – Innovation in Print and Fabrication
24:00 – Why Print Continues to Reinvent Itself
28:30 – Advice to Her Younger Self